
Soft furnishings
Use the right method for each textile
A sofa and an area rug may need different cleaning methods even when the soil looks similar.
- Check labels and fibersColorfastness, construction, and backing influence the approach.
- Discuss limitationsSome stains and wear cannot be cleaned away without changing the material.
Upholstery and area rugs do not all respond to the same cleaning method. Fabric content, dyes, backing, age, and prior treatments affect what can be done without causing damage.
Before cleaning starts
We look at the item, note visible wear and stains, and discuss any care label or manufacturer guidance available. A small test may be appropriate for color stability. Delicate or valuable rugs may need a specialist rather than on-site cleaning.
Set realistic expectations
Cleaning can lift soil and improve appearance, but it cannot reverse wear, sun fading, dye migration, or every old stain. Tell us about pet accidents, water exposure, or a previous cleaning attempt; those details can change the recommendation. For ordinary wall-to-wall carpet, see hot-water extraction.
